Shipping policy
At Kingdom Fabrics, we aim to deliver your orders quickly and safely across Pakistan. Please read the details below.
1. Delivery Time
- Orders are processed within 1–2 business days after payment confirmation.
- Estimated delivery across Pakistan: 2–4 business days for major cities.
- Remote or rural areas may take longer.
- Please ensure you are available on the contact number provided with your order so our team can reach you if needed.
- Delivery times are subject to product availability and order confirmation.
- During sales or promotional events, processing and delivery may take longer than usual.
2. Payment Options
We accept multiple payment methods for your convenience:
- Cash on Delivery (COD): Pay when your order arrives.
- Advance Payment: Online transfer, bank transfer, or card payments.
- Please note that for some payment methods, verification may be requested to prevent fraudulent transactions.
3. Free Shipping
- We offer free delivery on all orders within Pakistan.
- Return shipping costs (if applicable) are the responsibility of the customer.
4. Order Tracking
- Once your order is dispatched, you will receive an email or WhatsApp message with your tracking number.
- You can track your order using the courier’s website.
- If you do not receive tracking updates, contact us at info@kingdomfabrics.com.pk or +923309992272.
- Kingdom Fabrics is not responsible for delays caused by third-party courier companies.
5. Order Cancellation
- To cancel a prepaid order, please contact us within 24 hours of placing your order.
- Once the order is “in process” or dispatched, it cannot be canceled or refunded.
6. Need to Amend Your Order?
- You can revise your order before it is processed by contacting our Customer Support Team:
- Phone/WhatsApp: +923309992272 (10 AM – 8 PM Mon–Sat, 12 AM – 6 PM Sun)
- Email: info@kingdomfabrics.com.pk
- Once the order is processed, changes cannot be made.